Frequently Asked Questions

1   Can you customize a course for us?

2   What are the delivery of classes?

1   How do I register for a course?

2   Can I choose the course date?

3   Can I reserve a training place by emailing to you first?

4   Can I ask someone to apply the course on my behalf?

5   Can I register for the course on the day the course starts?

6   Can I be in the reserve list if the class is full?

7   How can I check the status of my staff's enrollment?

1   How can I get a course fee refund?

2   When can I cancel a course?

1   What is the mode payment for course fees?

2   How can I get a copy of the training cost advice?

1   Due to some unforeseen circumstances, can I request for replacement / postponement for my staff?

1   What will happen if I miss 1 or 2 days of the course

2   Can I download the attendance list of my staff?

1   Will I be issued a certificate after the course?

3   Can I have a replacement for my certificate?

4   Is there any validity period on the cert?

1   About IBF Certification for courses eligible for IBF Qualified (IBFQ)

2   About IBF Certification for courses eligible for IBF Advanced (Level 2/3)

3   About IBF Certification

4   Video on IBF Certification

1   What is UTAP?

2   Note

3   Who can apply?

4   NTUC Membership Status check

5   UTAP Application

6   Useful Information

7   Further enquiries